Shipping policy

Since your store deals purely with digital products, you can adopt a simplified shipping policy:

4.1 Delivery timeframe
All digital products will be available for download or delivered via link/email immediately upon successful payment (or within [ X minutes/hours] if manual review is required).

4.2 Access instructions
You will receive an email containing the download link and instructions. If you do not receive it within [ X hours, e.g., 1 hour], please check your spam/junk folder and then contact support@storegenix.com.

4.3 No physical shipping
There is no physical shipping. You will not receive any physical item or package.

4.4 Customer responsibility
You should ensure that you have appropriate hardware/software and internet access to download and use the digital product. StoreGenix is not responsible for any hardware/device issues, compatibility problems or incomplete downloads due to end-user configuration.

4.5 Delivery issues
If the download link fails, is corrupted or inaccessible, please contact us within [ Y days, e.g., 3 days] with details and we will assist in providing access or replacement.

4.6 Tax, licensing & compliance
You are responsible for any taxation, licensing or regulatory obligations arising from use of the digital product in your jurisdiction.

Final Notes

  • Replace placeholders (like [Insert date], [Insert jurisdiction], [X hours/days]) with your actual business details.

  • Make sure your company’s full legal name, address and contact details are inserted properly.

  • Ensure all these policies are clearly accessible on your website (footer links, during checkout, etc).

  • Consider having users explicitly agree (e.g., through a checkbox) to the Terms and Refund Policy during purchase, especially for digital goods.

  • Consult a qualified legal professional in your region (India, West Bengal or national) to ensure compliance with local consumer laws, the IT Act, digital goods regulations, tax obligations, etc.